Frequently Asked Questions

Browse our most frequently asked questions list below to learn everything you need to know!

We deliver bounce houses from our Sherman, TX shop at 1237 Park Pl across Grayson County and Bryan County, OK—including Denison, Pottsboro, Howe, Van Alstyne, Gunter, Whitesboro, and Durant—plus Anna, Celina, and Melissa. Text your city or ZIP and event date to 903-816-5486 and we will confirm. See where we deliver.

Bounce houses on our site currently start at $139.99 (Bounce house castle), and every rental page shows its starting price. Your final total depends on the unit, event date, delivery location, and any add-ons. Text 903-816-5486 with your date and city for an exact quote.

Choose your event date and times on our site, pick a bounce house, and check out online—or text 903-816-5486 with your date, city, and the unit you want. A deposit holds your date and equipment; we confirm the amount and payment steps when you book.

We accept card, Zelle, or cash. Text 903-816-5486 if you have any questions about paying for your rental.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Yes—a deposit holds your date and equipment. We’ll confirm the amount and how to pay when you text 903-816-5486 with your event details. The balance is due per the terms we send at booking.

Please text us as soon as your plans change. Cancellation timing and any deposit handling follow the terms on your booking confirmation. The sooner you tell us, the more options we usually have to help.

Safety comes first. Text 903-816-5486 as soon as weather looks risky. Depending on conditions and your booking terms, we may help with reschedule options, a dry unit instead of wet, or other adjustments we can offer that day. High wind and lightning mean we won’t set up or keep units up when it’s unsafe.

Yes – see our party tent rentals and pair them with tables & chairs. Text 903-816-5486 with your date, city, and tent size. Prosper is occasional – text to confirm.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.